Shipping Policy
At Agivapenews.com, we aim to deliver your orders efficiently and reliably. Whether you’re purchasing for personal use or wholesale, we’ve tailored our shipping options to meet your needs.
Shipping Times
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Retail Orders
- Global delivery within 10-20 business days.
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Wholesale Orders
- Faster processing and shipping, with delivery within 3-7 business days.
Order Processing
- Orders are typically processed within 1-2 business days after payment confirmation.
- Once shipped, you will receive a tracking number to monitor your delivery status.
Out-of-Stock Items
- If an item in your order is unavailable, we will notify you immediately.
- You may choose to wait for the restock, select an alternative product, or request a full refund.
- Please note that delays caused by out-of-stock items may extend the estimated delivery time.
Shipping Costs
- Shipping fees are calculated based on the destination, order weight, and shipping method.
- Discounts on shipping may be available for bulk purchases.
Customs and Duties
- International orders may be subject to customs duties or taxes, depending on the destination country.
- These fees are the customer’s responsibility and are not included in the shipping cost.
Refunds for Shipping Delays
- If your order cannot be fulfilled due to stock issues or other unforeseen circumstances, we will issue a full refund promptly.
Need Assistance?
For any questions or updates regarding your order, please reach out to us:
📧 Email: info@agivapenews.com
📱 WhatsApp: +86 15058176041
We’re dedicated to ensuring your orders arrive safely and on time. Thank you for choosing Agivapenews.com!